This warranty is given to the initial end user of new products purchased from Bristol. The warranty is valid for as long as the initial end user owns the product. The warranty, which is non-transferable, runs from the date of manufacture and covers defects in materials and craftsmanship found during normal usage of the products. If a product is defective and if written notice of the defect is given to Bristol within the Applicable Warranty Period, then Bristol at its option will either repair or replace the defective product with a comparable component or product.

PRODUCTS APPLICABLE WARRANTY PERIOD
Chairs, for seating mechanism, adjustable arms, framework, and seating foam. Five (5) Years
Metal or Alloy structures Covering: Table leg and beam structures, Panel frames and metal tiles only Five (5) Years
Wooden worktops, chairs gas lift, seating glides and castors. Three (3) Years
Electrical desk adjustment components. Covering: Actuator, control box and desk panels only Two (2) Years
Storages such as pedestal, cabinets inclusive of locksets, handles and castors. One (1) Years
Third-party materials such as Fabric and Leather upholstery Not Applicable
 
Warranty Coverage:
  • During first (1st ) year of purchase : Complete warranty, free inspection and labor service.
  • During applicable warranty period: Limited warranty, inclusive of part cost.
  • After applicable warranty period: Bristol continues to provide service support. Parts and labor shall be sole responsibility of buyer.
 

The Applicable Warranty Periods for these products assume that the product is used an average of not more than forty hours per week. If a product is used more than this, then the Applicable Warranty Period for it will be reduced in proportion to the increased usage. For example, if the chair is used at an average of 80 hours per week, then the Applicable Warranty Period for it will be two and half years.

This warranty does not apply to “normal wear and tear,” and it does not apply to any product that has been damaged by transportation or that has been altered without Bristol’s express written authorization or to consumable products. A product will not be considered defective, and Bristol will not be obligated to repair or replace it, if the product is not installed and used as recommended by Bristol. This warranty does not apply to any “Customer's Own Material” (ie, material specified by the buyer that is not a standard Bristol product offering) used in the manufacture of a Bristol product. A natural variation occurring in wood, fabric or leather is not considered a defect under the terms of this warranty. Bristol does not warrant the colorfastness or the matching of color, grain or texture of wood, fabric or leather. Bristol may discontinue some fabrics or finishes before expiration of the applicable warranty period.

EXCEPT AS STATED ABOVE, BRISTOL MAKES NO EXPRESS OR IMPLIED WARRANTY AS TO ANY PRODUCT.
BRISTOL MAKES NO WARRANTIES OF MERCHANTABILITY OR OF FITNESS FOR ANY PARTICULAR PURPOSE.
Unless end user presents previous version of the warranty statement with end user details and Bristol’s official stamp on it, the current version of warranty statement shall apply to all products disregard of year of manufacturing. Product repair or replacement in accordance with this warranty is the buyer's exclusive remedy for any and all product defects. Bristol shall not have any tort liability with respect to any product, and Bristol shall not be liable for any consequential, economic, indirect, special, punitive or incidental damages arising from any product defect.